Terms & Conditions CARLES Hotel Buenos Aires

CARLES Hotel Buenos Aires (hereinafter the "Hotel") offers its services under the following Terms & Conditions. Please read carefully the following Terms & Conditions before using this website (hereinafter the "Website"). When using this Website, you accept this Terms & Conditions. If you do not agree with any of the items, please do not access the Website.

Payment Policy

In case of Non Refundable Rates: Once you complete your reservation, the payment is charged to your credit card and you will receive our confirmation email. In case of paying a reservation in US Dollars by credit card, the same will be charged in the local currency, which is determined by the official exchange rate of the day according to Banco de la Nación Argentina.

In case of Pay at the Property Rate: When making the reservation, we will ask you for a credit card as a guarantee. Once your reservation has been successfully completed, you will receive a confirmation email to the email address provided by you. The reservation will be charged in the check-out at the hotel. In case of paying a reservation in US Dollars by credit card, it will be charged in the local currency, which is subject to official exchange rate of the day according to Banco de la Nación Argentina.

The credit card information given as a guarantee must be valid in order to confirm your reservation, otherwise it could be cancelled without notice.

Accommodation and Prices

The Hotel will accommodate the person whose name is on the reservation (the "lead passenger") and the exact number of accompanying persons included in the reservation of each room. The lead passenger must be present at the check-in, and all guests must present a valid Identification Document (ID); in case of foreign guests, they must present the same ID used for entering the country.

Rooms will be available from 15:00 on the day of arrival and check-out must be made no later than 12:00 the day of departure.

The number of guests per room is limited to the number of beds provided by the hotel.

Children Policy

Children up to 2 years old: no extra charge. Cots must be requested when making the reservation.

Children between 2 and 18 years old can stay in the Hotel only accompanied by an adult (over 18 years old), those older than 2 years old should be included in the reservation as adults.

Cancellation Policy

In case of Non Refundable Rates: The penalty will be 100%, there will be no refund and no modifications will be allowed.

In case of Pay at the Property Rate: The reservation must be canceled 48 hours before the day of arrival, otherwise a penalty of one night stay will be applied.

In case of No Show: The penalty will be 100% of the first night of the stay.

Note: Requests for cancellation or modification of a reservation must be made with anticipation and via email to reservas@carleshotel.com, in order to validate them you should receive a positive confirmation from our Reservations Center.

The credit card information given as a guarantee must be valid in order to confirm your reservation, otherwise it could be cancelled without notice.

Penalties will be charged to the credit card given as a guarantee; in case of a reservation made in US Dollars, the payment will be in the local currency, which is subject to official exchange rate of the day according to Banco de la Nación Argentina.

When making a reservation and completing the appropriate forms, you certify that all information provided is true and accurate.

The information and / or prices shown on this Website are constantly updated.

Personal Information Protection

The information exchanged between you and the Hotel will be treated with absolute confidentiality and with all possible security to protect information sent from your browser to our systems.

Changes to Terms & Conditions

The Hotel reserves the right to make changes to these Terms & Conditions at any time.

Applicable Legislation

These Terms & Conditions are subjects to laws of the República Argentina.